Once you've completed your order for your new prescription lenses online, carefully package your frames and send them to us at:
Replacement Lens Express
1131 Tolland Turnpike
Manchester, CT 06042
Note: Be sure to include your name, order number, and return mailing address to ensure timely processing and return shipment. Package your frames carefully, using bubble wrap, packaging peanuts or anything that will ensure the safe delivery of your frames to our optical lab.
You should receive your new eyeglass lenses within about a week from the time that we receive them, although turn-around times are often shorter. Some turn-around times may take longer, depending on the availability of certain lenses, your prescription, and optional coatings such as some anti-glare coatings.
Replacement Lens Express ships packages out through UPS for domestic orders within the USA and the United States Postal Service (USPS) for international orders. Our shipping charges are calculated based on the products you are purchasing as well as your location up on checkout. Therefore, we cannot tell you how much your return postage will be, however, on average shipping within the USA is $9 and shipping abroad is $19-$25, depending on your country.