Turn Around Times

Every custom order we receive is unique, so keep in mind that processing times may vary. However, the table below should provide you with a good guideline for how long it will take our lab to make your new lenses, once we have received your frame at our Connecticut facility:

Single Vision, Multi-focal, and Progressive lens style that are Clear, Transitions or Polarized lens options and in stock ordered WITHOUT Anti-Glare, mirror or tinting options - Lenses are made and packaged for shipment with in 3 business days.

Single Vision, Multi-focal, and Progressive lens style that are Clear Transitions or Polarized lens options and in stock with Anti-glare coating -
Lenses are made and packaged for shipment between 4-5 business days

Single Vision, Multi-focal, and Progressive lens style that require a tint is considered specialty work and can take up to 10 business days to complete before packaged for shipment. If we are adding a mirror it can take up to 12 business days to process these orders.

Replacement Lens Express ships 98% of all orders within 6 business days.

In the event that your order encounters a delay, we will notify you of the delay via email.

Note: Very high prescriptions as well as orders with a prism can take slightly longer to process.


  Clear Clear + AR Transitions, XTRActive, or Polarized & Transitions Vantage
Single Vision  3 days  4 days 4.5 days 6.5 days
Multi-Focal   3 days  4 days 4.5 days 6.5 days
 Progressives  3 days  4 days 4.5 days 6.5 days

Our average turn-around time for an order is 3.62 days! But keep in mind, every custom order we receive is unique, so processing times will vary. The table below should provide you with a good guideline for how long it will take our lab to make your new lenses, once we have received your frame at our Connecticut facility. (Note: processing times are measured in Business days and do not include weekends or holidays.)

Note: Adding a solid tint will add 4 additional business days to process. A gradient sunglass tint will take an additional 5 business days to process. A mirror coating may take an additional 10 business days.